Back Office Processing / Data Management

According to industry analysts, the next big wave in outsourcing is coming from the transformation and outsourcing of back office processes. A 2006 Hackett Group study of these general and administrative services estimated that Fortune 500 companies will save $58 billion annually by outsourcing back office processing predominantly to outsourcers with both onshore and offshore operations.

The back office portfolio offers solutions that cover multiple business functions that include Customer Care, Marketing, Human Resources, and Finance and Accounting. These solutions are delivered through a transformational approach to business process outsourcing and can achieve both improved efficiencies and a more effectively managed customer transaction.

In today's competitive world, global corporations are constantly required to improve their operational effectiveness to achieve better customer satisfaction and improve the shareholder value. The main motive for Back Office Outsourcing is to allow the company to invest more time, money and human resources into core activities and building strategies, which fuel company growth.

Back Office Outsourcing Services comprise:

• Data Processing and Digitization: Converting text & images to electronic form, creating text from other forms.
• Finance and Accounting: Book-keeping, Billing & Receivables, Payables, Claims Processing.
• Healthcare: Transcription, Claims & Collections, Verification, Scheduling
• Insurance: Applications Processing, Verification, Claims Processing
• Legal: Transcription, Deposition Typing, Data Processing, Research, Collections
• Pre-publishing: Layout, Typing, Proofing, Printer-ready copies.
• Credit Card Processing
• Internet surfing and searching
• Web Enabled Service: Web Site Promotion, Web Marketing, Email Marketing, SEO Service